Choosing a fiber OSS solution
No BSS/OSS systems are designed to cater to all the requirements of everyone straight out of the box. It is crucial to understand the capabilities and limitations of your systems to avoid extensive customization.
Heavy customization may result in up-front development costs, increased support costs, and future expenses for upgrades and business development.
Additionally, it is equally important to determine when and how customization can be used as a viable option to bridge the gaps in your systems.